We at Tecna UK Limited regard your privacy as important. Information we collect from you, where you choose to provide it to us, enables us to send you information about products and services in which you register an interest. By providing us with your information you consent to us processing it for this purpose. We will not pass it on to any third party. By visiting our website, you are accepting and consenting to the practices described in this policy.
We are company number 6459394 registered in England and Wales.
Our Registered office is at: 5 Chancerygate Way, Farnborough, Hampshire, GU14 6FF
Under the EU General Data Protection Regulation (GDPR) there are six lawful bases for processing personal data. These are detailed as follows:
Further information regarding the lawful basis for processing personal data can be found at ico.org.uk
We may collect and process the following data about you:
The following are examples of information we may collect with these technologies:
How Tecna UK uses this information
We use the information we collect to provide you products, offers and services, to deliver to you advertisements, offers or other content tailored to your interests and to conduct other Tecna UK business operations. The following are examples of how we may use the information we collect:
Tecna UK will only process your information in pursuance of our legitimate interest if we receive any requests related to, for example, a product or service, a call-back, or specific marketing materials; we will use your personal information to fulfil your request. Where we need to manage your account and protect you against or identify possible fraudulent transactions, we will do so in accordance with our legal obligation placed on us under the law. We will seek consent from you if we need to process your data solely identified purposes.
Payment Details
Tecna UK will process payment details to fulfil client orders and these details will only be handled by the accounts department or, authorised employee’s which have been given prior permission to handle payment details by Senior Management. The details used have been supplied by the client to make payment for goods purchased as details on their transactional documents. Payment details are not stored anywhere and all records taken are used for that sole purpose in which they were given. All payment details are destroyed, erased, deleted from everywhere once payment confirmation has been received.
Information sharing
The success of our business depends on your trust, and we do not sell your personal information to marketers outside of Tecna UK.
Co-promotions with Carefully Selected Business Partners
We from time to time may collect personal and other information for a co-promotion or joint program with a business partner and share your information with that business partner. For these programs, we will make clear at the point of collection that the information will be shared with Tecna UK and the participating business partner and ask for your consent as required by applicable laws.
Third-party service providers
We engage third-party service providers to perform a variety of business operations on our behalf. In so doing, we may share your personal information with them. We provide our service providers with only the personal information they need in order to perform the services we request, and we contractually require that they protect this information appropriately and not use it for any other purpose.
For example, we may rely on a 3rd party service provider to:
Where permitted by law, we combine personal information about you that Tecna UK has collected with personal information about you that a business partner has collected so we can jointly send tailored promotional communications to you. In such instances, our business partner will not be permitted to use Tecna UK data or the combined data for its own, independent marketing purposes. Our service provider will only be allowed to use the combined set of information to send you joint communications that we hope will be of interest to you. If you prefer not to receive these joint communications, you can always opt out by contacting us at sales@tecnauk.com.
Other situations
We may transfer or otherwise process your personal information, when required by law and/or government authorities.
Aggregated and non-personal information.
We share aggregated and/or anonymous information that does not identify you for Tecna UK business purposes. For example, we may disclose the number of visitors to Tecna UK website(s) or services. We may also share aggregated and/or anonymous information with our business partners for their own business purposes.
Credit reference
To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.
Data may be processed outside the European Union
Our websites are hosted in the UK.
We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.
Accordingly, data obtained within the UK or any other country could be processed outside the European Union.
Access to your personal information
At any time you may review or update personally identifiable information that we hold about you. To obtain a copy of any information you may send us a request at sales@tecnauk.com
After receiving the request, we will respond and tell you when we expect to provide you with the information.
Removal/Erasure of your information
You may request the removal and/or erasure of personal data concerning you, and we shall erase the personal data without undue delay when one of the following applies:
If you wish us to remove/erase personally identifiable information, you can contact us at sales@tecnauk.com
This may limit the service we can provide to you.
Verification of your information
When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
PLEASE NOTE: We will honour your request to stop receiving promotional email, text and postal messages from Tecna UK as practicable. However, we may continue to send you service-related communications. We may keep information for record keeping to ensure we fulfil your request not to send particular types of messages.
Complaints
If you consider that we have processed personal data in violation of applicable law, please contact us as described below.
Cookies
A cookie is a small file placed on your device when you visit a website that can be understood by the website that issued the cookie. We use the information collected by cookies to remember who you are to log you in and your preferences, to provide you advertisements, offers or other content tailored to your interests and to assess how our website(s) are used. You can accept or decline cookies through your browser settings. To learn more, please look at the cookie settings available in your specific web browser(s). Please note, however, that without cookies you may not be able to use all of the features of our website(s) or other websites and online services.
Other Technologies
In conjunction with gathering information through cookies, web beacons and Javascript, our web servers may log information such as your device type, operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. We also may record information such as the address of the web page that referred you to our Sites and the IP address of the device you use to connect to our Sites. We may log information about your interaction with the website(s), such as which pages you visit. To control which web servers collect information by automated means, we may place tags on our web pages called “web beacons,” which are small files that link web pages to particular web servers and their cookies. We also may send instructions to your device using JavaScript or other computer languages to gather the sorts of information described above and other details about your interactions with our Sites.
We may use third-party web analytics services on our website(s), such as those of Google Analytics. These service providers help us analyse how visitors use the website(s). The information obtained for this purpose (including your IP address and other information collected by automated means) will be disclosed to or collected directly by these service providers.
The providers of third-party plug-ins and widgets on our website(s), such as embedded videos and social media sharing tools, may use automated means to collect information regarding your use of the website(s) and your interactions with the plug-ins and widgets. We may also receive information you have made available to those third party services, including the geographic location of your mobile device and other information about you (such as name, email address, gender, locale, time zone, languages, social media profile URL, personal website URL, biographical information, birthday, photo, list of devices, education history, work history, hometown, interests, current city, political views, favourite athlete and teams, relationship status and information, religion, name of significant other, and certain security settings information) and your contacts on those services. This information is subject to the privacy policies or notices of the third party providers of the plug-ins and widgets.
Internet-Based Marketing
You may receive interest-based marketing, offers or other content as you interact with websites or mobile applications. Interest-based Marketing is online Marketing from Tecna UK that is tailored to your interests and sent to your device using a cookie or other identifier assigned to your device. These cookies or other identifiers are placed in general interest categories that we infer from information such as:
We have designed our interest-based marketing systems to deliver such ads to you based only on data that does not personally identify you.
Your choices regarding receipt of interest-based Marketing in mobile applications
Some newer mobile device operating systems allow you to limit the use of information to deliver interest-based marketing in mobile applications. You can check the settings on your device for such options in your devices’ operating system.
Links to Third Party websites and Social Media
Tecna UK website(s) may include links to third-party websites. Tecna UK does not control these third-party websites, and we encourage you to read the privacy statement of every website you visit.
Social Networks and Third-Party Plug-ins
Our website(s) may include plugins from social networks or other third parties. An example of a plugin is the Facebook “Like” button. Where legally permitted, these plugins may communicate with and send information to the party that provided the plugin, even if you do not click on the plugin. This information may include your IP address, information about your browser and device, and the address of the web page you are visiting on our site. Loading, using or clicking the plugins may also place, read and transmit cookies. These cookies may contain a unique identifier the social network or third party assigns to you. The loading, functionality and your use of the plugins are governed by the privacy statement and terms of the party that provided the plugin.
User-Generated Content
Please remember that any information you submit or post as user-generated content to Social Media sites become public information. You should exercise caution when deciding to disclose your personal, financial or other information in such submissions or posts. Tecna UK cannot prevent others from using such information in a manner that may violate this Privacy Statement, the law, or your personal privacy and safety. Tecna UK is not responsible for the results of such postings.
Data Transfers
We may transfer the personal information we collect about you to recipients in countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to recipients in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this Privacy Statement.
Children’s privacy
Our website(s) are not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on our website(s).
Links to other websites and apps
Our website(s) may provide links to other websites and apps for your convenience and information. These websites and apps may operate independently from us. Linked websites and apps may have their own privacy notices or policies, which we strongly suggest you review. To the extent any linked websites or apps are not owned or controlled by us, we are not responsible for their content, any use of the websites or apps, or the privacy practices of the websites or apps.
Updates to our Privacy Statement
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.
If you have any question regarding our privacy policy, please contact us: sales@tecnauk.com
Copyright © 2023 All Rights Reserved by Tecna UK Ltd Registered Company Number: 06459394